FAQs

Frequently Asked Questions (FAQs)

•How can I place an order?

Ordering is easy! Just browse our products, add your favorites to your cart, and follow the checkout process to complete your purchase.

•What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options at checkout

 •How long does shipping take?

Standard shipping usually takes X-X business days. You’ll receive a tracking number once your order ships so you can follow its journey.

•Can I return or exchange an item?

We want you to love your purchase! If you are not completely satisfied, you can return or exchange eligible items within 7 days of delivery. 

• How do I know what size to order?

Each product page includes a size guide to help you find the perfect fit. If you need additional help, feel free to contact us.

•Do you restock sold-out items?

Some popular items may be restocked follow us on social media or sign up for restock alerts to stay updated.

•How can I contact customer service?

You can reach us via email at Statonhouseboutique@gmail.com or text/call (256)771-3467

 

•Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive exclusive offers, early access to sales, and more. Join our Facebook group (Staton House Boutique)to see the latest news and arrivals 

10. Are your products true to size?

We do our best to provide accurate sizing, but fit may vary slightly between styles. Check the product descriptions for specific sizing notes.